Venom Steele (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or interact with us.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you interact with our site:
  • Personal Information:
    • Name, shipping and billing addresses, email, and phone number — provided when you place an order or sign up for our mailing list.
  • Payment Information:
    • Payments are processed securely through Squarespace Payments (via Stripe). We do not store your full credit card information on our servers.
  • Order & Account Data:
    • Product selections, purchase history, and preferences for order fulfillment and customer service.
  • Device & Usage Data:
    • IP address, browser type, pages viewed, and other analytics collected automatically via cookies or similar technologies.

2. How We Use Your Information
We use your data only as necessary to:
  • Process and ship your orders.
  • Communicate order updates or resolve issues.
  • Respond to inquiries and provide customer support.
  • Improve our website and services through anonymous analytics.
  • Send marketing emails only if you opt in — you can unsubscribe anytime.

3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We share data only with trusted service providers as necessary to operate our business:
  • Payment Processing: Stripe (via Squarespace Payments)
  • Shipping & Logistics: Third-party carriers and shipping platforms
  • Analytics: Tools like Google Analytics to understand site traffic (anonymous, aggregate data only)
All third-party partners are required to handle your data securely and comply with applicable laws.

4. Cookies & Tracking
We use cookies and similar technologies to:
  • Keep your cart and checkout functional.
  • Remember your preferences.
  • Analyze site traffic and performance.
You can disable cookies in your browser settings, but doing so may affect site functionality.

5. Your Rights
Depending on where you live, you may have the following rights:
  • Access & Portability — Request a copy of the personal data we hold about you.
  • Correction — Update inaccurate or incomplete information.
  • Deletion — Request that we delete your personal data, subject to legal and operational limits.
  • Opt-Out of Marketing — Unsubscribe from our email communications anytime.
California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To make any privacy-related request, contact us at: [Your email address].

6. Data Security
We take security seriously:
  • All transactions are encrypted via SSL/TLS.
  • Payment details are processed securely by Stripe and never stored on our servers.
  • We maintain technical and organizational safeguards to protect your data, but no system is 100% secure. Use our site at your own risk.

7. Data Retention
We keep your personal information only as long as necessary to:
  • Fulfill your orders.
  • Comply with legal and tax obligations.
  • Resolve disputes and enforce agreements.
Once no longer needed, data is securely deleted or anonymized.

8. Minors
Venom Steele products are intended for adults 18+. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us immediately so we can delete it.

9. International Customers
If you purchase from outside the United States, you agree that your data will be processed in the U.S., where data protection laws may differ from your country’s.

10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version. Any significant changes will be communicated on this page.

11. Contact Us
For privacy-related questions or requests, contact us at:
Venom Steele
contact@venomsteele.com